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Building Relationships With Small Talk

What is small talk? Is it not using big words? For example, do you say “scold” instead of “denunciate”? Maybe “poor” instead of “impecunious”? Perhaps “dumb” instead of “taciturn”? “Fool” instead of “simpleton”? Or instead to you say things like  “flatulence” instead of just saying “gas”? Do you say “discombobulated” instead of “screwed up”? How [...]

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Do You Send “Thank You” Cards? Or “Thank You” Brownies?

Do you send “Thank You” anything? Have you ever done something for someone and they never even acknowledged it? Was it something minor, or did it take some work on your part? Was it a major or minor inconvenience? Did you shrug it off or did it PISS YOU OFF!!!? Most people (O.K….ME, that is) [...]

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Joe Girard, Where Are You?

Building Business By Building Relationships Anyone here know who Joe Girard is? Anyone?    I’m WAITING! Joe was the World’s Greatest Salesman for 12 consecutive years in the Guinness Book of World Records. Joe’s record has never been broken! Joe sold automobiles. Not fleet cars, just individual new cars. Joe sold between 3 to 8 [...]

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For Those Who Love Lists -

The top 10 reasons to network: #10)  It gets you out of the house (or office) #9)    Sometimes, you get to drink alcohol #8)    You bought 25,000 business cards (it was such a deal) and need to get rid of them #7)    You can show off that new outfit you just bought #6)     It’s a [...]

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Etiquette – Should This Word Be Stricken (deleted) From The Dictionary?

How effective are YOU in business communication? Do you love your Crackberry? Do you email so much every day that your finger tips have callouses on them? Do you text as much or more than your kids do? Do you use your GPS system to go to the supermarket? Do you have to replace your [...]

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