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Tick, tock! The clock’s ticking! When someone leaves you a message, be it a customer, client, associate, your mother, whatever, how soon do you return your calls or emails? Within the hour? Before close of business? Before bedtime (theirs, that is)? Maybe this month if you’re not busy? Well, how does it feel when someone [...]  Everyone has habits, right? So I have a question. When you get dressed, do you do a sock and a shoe and a sock and a shoe, or do you do a sock and a sock and then a shoe and a shoe? Some habits can be inconsequential, and some can have far reaching effects [...] How effective are YOU in business communication? Do you love your Crackberry? Do you email so much every day that your finger tips have callouses on them? Do you text as much or more than your kids do? Do you use your GPS system to go to the supermarket? Do you have to replace your [...] Is it something I said? This post will be about phone calls – who makes them, who returns them, when are they returned, why should they be returned, or not. Have any of you noticed that getting a phone call returned is like pulling teeth these days? I mean, to use a common phrase, "What's [...]  |
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